Terms of service

Terms of Service

Last updated: July 12, 2026

These Terms govern your use of the Mulberrysage website and your purchases from us. By visiting the site or placing an order, you agree to these Terms, our Privacy Policy, Return & Refund Policy, and Shipping Policy.

Online store eligibility

You must be the age of majority in your place of residence or have permission from a parent or legal guardian. You may not use the site or our products for unlawful or unauthorized purposes.

Products and availability

We make reasonable efforts to display product descriptions, colors, dimensions, and images accurately. Screens and production batches may cause minor variations. Products and prices may change without notice, and availability is not guaranteed until an order is accepted.

Orders

We may refuse, limit, or cancel an order for legitimate reasons, including suspected fraud, pricing or inventory errors, shipping restrictions, or misuse of promotions. If we cancel an order after payment, we will refund the canceled amount. An order confirmation acknowledges receipt; acceptance occurs when the order enters fulfillment or ships.

Prices, taxes, and payment

Prices are displayed in U.S. dollars unless the site states otherwise. Applicable taxes, shipping charges, duties, or import fees may be shown or collected at checkout. You agree to provide current, complete, and accurate billing and delivery information and authorize the selected payment provider to process the charge.

Shipping and delivery

Delivery dates are estimates, not guarantees. Orders may be fulfilled by third-party logistics partners and may ship in separate parcels or from different countries. Please review our Shipping Policy for processing, tracking, customs, and delivery details.

Returns and refunds

Eligibility, exclusions, evidence requirements, and refund timing are described in our Return & Refund Policy. Nothing in these Terms limits mandatory consumer rights.

Intellectual property

The site, brand, text, graphics, logos, photographs, videos, and other content are owned by or licensed to Mulberrysage and are protected by applicable intellectual-property laws. You may use the site only for personal, non-commercial shopping purposes.

Reviews and submissions

If you submit a review, photo, suggestion, or other content, you confirm that you have the right to do so and grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, adapt, and display it in connection with our business. Content must not be unlawful, misleading, abusive, or infringe another person's rights.

Third-party services and links

Our store is hosted by Shopify and may use third-party payment, fulfillment, analytics, and marketing services. Third-party websites and services are governed by their own terms and policies. We are not responsible for content or transactions outside our site.

Prohibited conduct

You must not introduce malicious code; scrape or interfere with the site; attempt unauthorized access; misuse personal data; impersonate another person; infringe intellectual-property rights; or use the site for fraud or unlawful activity.

Disclaimers and liability

To the fullest extent permitted by law, the site and services are provided on an “as available” basis. We do not exclude liability that cannot lawfully be excluded. For other claims, our aggregate liability relating to an order will not exceed the amount paid for that order. We are not liable for indirect or consequential losses that were not reasonably foreseeable, subject always to mandatory consumer law.

Indemnification

To the extent permitted by law, you agree to indemnify Mulberrysage against third-party claims arising from your unlawful use of the site, violation of these Terms, or infringement of another person's rights.

Governing law

These Terms are governed by the laws of Brazil, without depriving consumers of mandatory protections available in their country of residence. Any dispute may be brought before a court or consumer body with jurisdiction under applicable law.